How To Order:

Ordering online at Imperial Galleries is secure and easy. Once you have identified what you want, enter the desired quantity and click on Add to Cart. When you have finished shopping, click on Checkout and complete the online order form. After you have input your shipping and billing information, you will then be asked to proceed to a secure page that will ask you for your credit card information.

This secure page is encrypted and protected against unauthorized access, and even we do not have access to the credit card information that you entered. After your credit card information is processed and approved, you will be returned to our web site where you will see a Thank You page which lets you know that we have received your order.

When we receive your order, we will send you a non-automated confirmation to the e-mail address provided on the order form. Almost all orders are shipped within one business day and when possible, on the same day. Upon shipment, you will receive a shipping notification from us with your UPS tracking number along with an easy-to-use tracking URL that you can use to track the status of your package at UPS.com.

Phone & Fax Orders:

Phone orders may be placed Monday through Saturday, 10:00 am to 5:00 pm CST by calling us toll free at 1-877-361-0091. In order to serve you better, please have our item numbers for the merchandise you would like to order. To protect you from possible credit card fraud, all orders must include card holder\'s name as it appears on the card, the billing address the credit card statement is mailed to, and the expiration date.

Fax orders may be placed 24 hours a day, 7 days a week, at 318-361-0263. Please include the item(s) you would like to order, your full name, billing address, shipping address (if different than billing), credit card number and expiration date.

Shipping Rates:

Lampe Berger fragrances are classified as hazardous material. All orders are shipped by UPS Ground.

On orders under $85.00, the shipping cost is $10.95. For orders of $85.00 or more, you get FREE shipping.

Refund Policy:

We want you to be completely satisfied with your Imperial Galleries purchase. If for any reason you are not satisfied with your purchase just return the merchandise at your expense in its original condition and packaging with all parts of the returned items included as well as any free items that were sent as a condition of the overall sale.

Opened bottles of fragrance with the seal broken may not be returned. Imperial Galleries reserves the right to charge a 20% restocking fee. Include a copy of your packing slip within 30 days for an exchange or 15 days for a refund. Please ship to the address listed on our contact page.

Privacy Policy:

We are committed to protecting your privacy. We use the information we collect about you to process orders and provide a more personalized shopping experience. We do not sell, trade or rent any personal information about you.

Pricing and Availability:

Merchandise prices and specifications are subject to change without notice. If an ordered item is not available at the posted price because the price has been entered incorrectly or has to be changed for any reason, the customer will be notified as soon as possible, and the amount of their order may be cancelled or credited to their account.

Disclaimer:

Imperial Galleries makes no representation or warranties of any kind, expressed or implied, as to the operation of the web site, the information, content, materials, or products, included on this web site. To the full extent permissible by applicable law, Imperial Galleries disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Imperial Galleries will not be liable for any damages of any kind arising from the use of this web site, including but not limited to direct, indirect, incidental punitive and consequential damages.